Question 1

Where are your products made?

Accepted Answer

Our products are proudly crafted in-house in the heart of Amsterdam.

Question 2

What is the shelf life of your sauces?

Accepted Answer

Our sauces are crafted from 100% natural ingredients with no artificial preservatives. For the best and freshest taste, please enjoy within three months of receiving. Once opened, refrigerate to maintain freshness.

Question 3

What ingredients are used in your products?

Accepted Answer

Our products are crafted from high-quality, carefully selected ingredients. You can find a full list of ingredients on each product page. All of our products are naturally gluten free and vegan friendly.

Question 4

How spicy are your sauces?

Accepted Answer

Each of our sauces varies in heat level to cater to different tastes. We label our products with a heat scale to help you choose the right one for your spice preference. If you’re unsure, feel free to reach out, and we can help guide you to the perfect flavour!

Question 5

Are your sauces suitable for vegetarians/vegans?

Accepted Answer

Yes! All our sauces are crafted with natural, plant-based ingredients and are suitable for both vegetarians and vegans.

Question 6

Which countries do you ship to?

Accepted Answer

We currently ship to the Netherlands, Belgium, Germany, Switzerland, Italy, Spain, France, Norway, Sweden, Finland, and Luxembourg. If you don’t see your country listed, feel free to contact us at info@slow-blaze.com—we'll do our best to find a way to bring our flavours to you!

Question 7

How much is delivery?

Accepted Answer

We offer a flat delivery rate of €5 per order. Enjoy free delivery on all orders over €40!

Question 8

Can I return or exchange a sauce if I don’t like it?

Accepted Answer

Since our sauces are perishable, we aren’t able to accept returns for taste preferences. However, if you have a problem with your order or product quality, reach out to us at info@slow-blaze.com, and we’ll do our best to make it right.

Question 9

How can I become a partner or place a wholesale order?

Accepted Answer

We’d love to team up with you! Simply reach out to us at info@slow-blaze.com, and we’ll be happy to provide all the wholesale details and coordinate a tasting for you.

Question 10

I've got an idea for new sauce. Will you make it for me?

Accepted Answer

We’re always thrilled to hear fresh ideas from our community! If you have a vision for a new sauce flavour, we’d love to hear about it. Send us an email at info@slow-blaze.com, and let’s see if we can turn your idea into something amazing.

Frequently asked questions